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June 16, 2015

IBM And Ricoh Germany Cooperate In The Field Of Output Management

Category: General – Tags: – admin – 8:44 pm

IBM and Ricoh Germany signed a five-year cooperation agreement. “Target is to enable the customers a complete, powerful solution for the field of output management services” to provide. The focus is the IBM service model of output device management services (ODMS). Thus, complex output infrastructures in companies can be transparently monitor and control as economically, efficiently and sustainably. “With IBM as a hosting partner, Ricoh provides its customers this model as software as a service” in combination with own device monitoring system solutions available. This eliminates installation and license costs for customers. The users benefit from IBM as an experienced hosting partner.

Many companies underestimate the massive cost blocks of the output infrastructure. They can reach easily six to seven-digit sum”, explains Uwe Jungk, Chief Operating Officer of Ricoh Germany. Often companies so far have these areas not just on the screen, but they fail, the Thus associated processes lean and effective. What until now was missing the market, was a powerful and sustainable solution concept. We close this gap now.” The ODMS solution jointly developed by IBM and Ricoh allows a visualization of complete output landscapes, comprehensive incident management and a fully automated process management (install, move and change/IMAC, procurement, management of consumables, proactive service concepts, etc.) as well as the seamless integration into existing ERP systems, taking into account customer-specific processes. The ODMS solution is the basis for a fundamental transformation of the processes and sustainable business success of our customers”, explains Frank Strecker, Director of strategic outsourcing of sales at IBM Germany.

“We make Ricoh ODMS on demand software as a service” available. “Ricoh enhanced performance through analysis, installation, service and consultation on the spot, in the spirit of the comprehensive approach managed by ODMS Solutions”by Ricoh. About IBM IBM solutions belongs with a turnover of 103.6 billion U.S. dollars in 2008 as the world’s largest suppliers in the area of information technology (hardware, software, services) and B2B. The company has currently 398.455 employees and operates in more than 170 countries. The IBM in Germany with headquarters in Stuttgart, Germany currently 21,100 employees at 40 locations, making it the largest subsidiary in Europe. Ricoh in the short profile of the Ricoh Germany GmbH with its headquarters in Hannover, Germany is a leading solution provider for digital office communication, production printing and company-wide printing and document management. The portfolio includes hardware and software solutions, production printing solutions, professional services and support services and industry-related business consulting (office consulting services) with the aim of cost and process optimization. Ricoh Germany is a subsidiary of the Japanese player Ricoh Global. Ricoh has more than 100,000 employees and Employees and a turnover of 14.5 billion euros (stand: March 2009) a leading provider of digital office communications. In Germany, has a Ricoh around 1,700 employees and operates in addition to its main management nationwide with ten business & service centers. Ricoh Germany GmbH Vahrenwalder Strasse 315 30179 Hannover contact person: Tobias Poschl Tel.: 0511/6742-2517

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